Order Processing

We process and dispatch all confirmed orders within 1–2 business days (excluding weekends and public holidays). Once your order has been shipped, you will receive an email notification containing your tracking number and courier details, allowing you to monitor your shipment in real time.

Shipping Time

Delivery time depends on your location:

• Metro cities: 2–5 business days

• Non-metro areas: 5–8 business days
  Please note that delivery timelines are estimates and may vary due to courier delays, unforeseen weather conditions, or other external factors beyond our control.

Order Tracking

Once your order is shipped, you can track it using the tracking link provided via email or SMS. If you face any issues in tracking your order, feel free to reach out to our support team at support@fanaacs.com

Address Accuracy

Please ensure that your shipping address and contact details are entered correctly at the time of checkout. Fanaacs will not be responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Undelivered or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or non-collection, we will contact you for re-shipment.